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Jean Hagan
PRINCIPAL — RESTAURANT PRACTICE LEADER
Jean Hagan has owned, operated, and consulted in the restaurant industry for more than 30 years. During that time, she worked with a well-known national chain; owned a food & beverage company that operated multiple restaurants, bars, and event spaces in the Squaw Valley area; and became the president, CEO, CFO, and shareholder of one of the highest-grossing restaurants in California. Today Jean is the Principal and leader of the restaurant operations consulting practice at KROST.
Jean brings a unique skill set to our CPA firm. With her extensive industry experience, she consults with our clients at the store operations and strategic management levels. Jean's expertise and drive have helped us develop our consulting practice to include services such as P&L coaching, restaurant openings, systems automation, business management, sequence of service, check average analysis, management bonus structures, labor & related costs analysis, POS systems analysis, flash reporting implementation and analysis, and much more.
Professional Experience
- KROST, Principal (January 2014 — Present)
- KROST, Director of Restaurant Operations (2009 — 2013)
- Gladstone’s 4 Fish and Related, President, CEO, CFO, Board Member and Shareholder (2003 — 2009)
- Hagan Management, Inc., Owner (1983 — 2001)
- Victoria Station Restaurants, Bar Manager, Executive Kitchen Manager, General / Area Manager (1978 — 1983)
Education
- Graduate studies in Post Harvest Physiology, Virginia Polytech—Blacksburg
- Bachelor of Science in Horticulture, Delaware Valley College of Sciences
Professional Affiliations
- Member of California Restaurant Association
- Board Member of Los Angeles Chapter, California Restaurant Association
- State Board Member of California Restaurant Association Foundation (CRAF)
- Member of National Restaurant Association
- Committee Member of Education Policy Committee, Culinary Institute of America
- Member of Society of Fellows, Culinary Institute of America
- Adjunct Professor of Culinary Institute of America
- Guest Lecturer of Cal Poly Pomona, Culinary Institute of America, and UCLA
Extracurricular Activities
- Rotary, person of the year (1998)
Jean's Thought Leadership

KROST is Sponsoring the Restaurant Leadership Conference
March 21, 2023KROST’s Restaurant Practice Leader, Jean Hagan, and Senior Manager, Derek Johnson, are attending the Restaurant Leadership Conference (RLC) on April 16-19, 2023, in Phoenix, Arizona at the JW Marriot Phoenix Desert Ridge Resort. KROST is honored to be one of the Silver Sponsors at this year’s Restaurant Leadership Conference. The conference will be a four-day event consisting of educational discussions, outdoor Read the full article…

2023 Labor Law Compliance Standards
February 6, 2023Have you updated your Labor Compliance Posters since the start of the new year? Federal, state, and local governments have updated labor compliance standards for 2023. The primary requirement for communicating these updates to your teams is through labor law compliance posters. These posters communicate the details of the current, new, and updated laws. Employers Read the full article…

KROST is Attending the Restaurant Finance & Development Conference
November 7, 2022Our Chairperson, Gregory Kniss, CPA, Restaurant Practice Principal, Jean Hagan, and M&A and Capital Markets Principal, Paren Knadjian are attending the Restaurant Finance & Development Conference. The conference takes place from November 14th-16th and will be held at the Wynn Hotel in Las Vegas. Our team will be networking and attending sessions on topics such Read the full article…

Clients Spotlight: 10 Speed Coffee, Apple Pan, 1933 Group, Acme Hospitality, and El Paseo Inn Featured in Magazines
October 10, 2022KROST’s Restaurant clients have been featured in magazines as some of the best in their own respective categories. We are fortunate to have clients that are an integral part of the food, beverage, and hospitality scene in California. We would like to recognize 10 Speed Coffee, The Apple Pan, 1933 Group, Acme Hospitality, and El Read the full article…

Benefit Package Incentives: Employee Meals
October 5, 2022As restaurant operators struggle to find enough staff to maintain their operations, many owners are considering improving their benefits package as an incentive for employees. Benefits expansion is a challenging and always tricky strategy for restaurant operators. An organization needs to be certain that the perks provided are valuable to the employee group through surveys Read the full article…

NRA Pushes SBA To Release $180M in Leftover Restaurant Revitalization Funds
August 12, 2022The National Restaurant Association asked the Small Business Administration to disperse $180 million in leftover Restaurant Revitalization Funds to applicants who did not receive funds in a letter sent on July 27, 2022. The Restaurant Revitalization Fund, otherwise known as RRF, is a critical program recovery program created in response to the COVID-19 pandemic. The Read the full article…

KROST Quarterly Magazine: The Hospitality Issue, Vol 4, Issue 4, is Now Available!
June 24, 2022We are happy to announce the release of our newest quarterly magazine! The Hospitality Issue highlights some of the hot topics in the hospitality industry including tax credit for new employees, double-dipping, lease provisions, and HR solutions. What You’ll Find Inside this Issue: Tax Credit for Hiring New Employees By Kimberly Hoang, CPA A Win Read the full article…

Management Fees, It’s Time To Review
June 2, 2022Restaurant companies with multiple units often collect management fees from the unit level to fund C-Suite management operations. The purpose of a management fee can be different for various companies. Still, the traditional purpose is to compensate a working owner or a working corporate staff for their support of the various units. If you have Read the full article…

Small Business Relief Grant From Restaurants Care
April 12, 2022Restaurants Care is once again partnering up with SoCalGas, PG&E, SDG&E, and Wells Fargo to offer relief grants and services to restaurants in our local communities. These generous funders have made it possible to assist small businesses with their financial situation. The Resilience Fund provides cash grants of $3,000 and one year of small business Read the full article…

Breaking News: Restaurant Revitalization Fund Replenishment Act
April 8, 2022The House on Thursday approved more than $40 billion in COVID-19 assistance for restaurant owners who applied but were unable to receive assistance from the federal Restaurant Revitalization Fund. The Restaurant Revitalization Fund depleted quickly as the number of applicants surpassed the number of available funds. Just after three weeks of launch, the fund aided Read the full article…