Jean Hagan


Jean Hagan has owned, operated, and consulted in the restaurant industry for more than 30 years. During that time, she worked with a well-known national chain; owned a food & beverage company that operated multiple restaurants, bars, and event spaces in the Squaw Valley area; and became the president, CEO, CFO, and shareholder of one of the highest-grossing restaurants in California. Today, Jean is the Principal and leader of the restaurant operations consulting practice at KROST.

Jean brings a unique skill set to our CPA firm. With her extensive industry experience, she consults with our clients at the store operations and strategic management levels. Jean's expertise and drive have helped us develop our consulting practice to include services such as P&L coaching, restaurant openings, systems automation, business management, sequence of service, check average analysis, management bonus structures, labor & related costs analysis, POS systems analysis, flash reporting implementation and analysis, and much more.

Professional Experience

  • KROST, Principal (January 2014 — Present)
  • KROST, Director of Restaurant Operations (2009 — 2013)
  • Gladstone’s 4 Fish and Related, President, CEO, CFO, Board Member and Shareholder (2003 — 2009)
  • Hagan Management, Inc., Owner (1983 — 2001)
  • Victoria Station Restaurants, Bar Manager, Executive Kitchen Manager, General / Area Manager (1978 — 1983)


  • Graduate studies in Post Harvest Physiology, Virginia Polytech—Blacksburg
  • Bachelor of Science in Horticulture, Delaware Valley College of Sciences

Professional Affiliations

  • Member of California Restaurant Association
  • Board Member of Los Angeles Chapter, California Restaurant Association
  • State Board Member of California Restaurant Association Foundation (CRAF)
  • Member of National Restaurant Association
  • Committee Member of Education Policy Committee, Culinary Institute of America
  • Member of Society of Fellows, Culinary Institute of America
  • Adjunct Professor of Culinary Institute of America
  • Guest Lecturer of Cal Poly Pomona, Culinary Institute of America, and UCLA

Extracurricular Activities

  • Rotary, person of the year (1998)

Jean's Thought Leadership

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